About the author

My working life has run in tandem with the seismic changes brought about by workplace technology.  The paper-tape telex, and fax machines were about as techy as it got in the ’70’s.  But, regardless of the delivery medium, throughout my working life I was responsible for documenting and improving business process for the operations I ran. 

By 2002 I was the global business process methodology lead for Avaya  which resulted in their gaining ISO 9000 Best Practice awards for the Nimbus Control process application and methodology provided by Nimbus Partners.

I liked the company so much that I joined them in 2006 as a Principal Consultant and “Visiting Prof” assisting companies such as Chevron, Nestlé, Cognos, Cisco, Talk Talk, Vodafone, Dell,  Accenture and ThyssenKrupp.  By retirement I was Software Product Manager for TIBCO Nimbus™ following TIBCO’s acquisition of Nimbus.

I continue to be involved in the business of business process management with a part-time role as product manager for Elements.cloud

Paul Barrett